How We Handle the Questions You Ask
Most questions we get land in three areas: how deposits clear when you send through bKash, Nagad or Rocket; how withdrawals move back to your mobile wallet after verification; and how account access works when you switch between your phone and desktop. We built this page around those three paths because they're what you need answered before your first deposit. When you
open your bKash app and send to the account number we show, the transfer usually clears in under two minutes and your balance updates automatically. Withdrawals follow the reverse path: you request the amount, we verify your account details match your wallet registration, then push the funds back to the same bKash or Nagad number you deposited from. Verification happens once per
wallet, not per transaction. Account access stays consistent across devices: log in on your phone during the commute, pick up the same session on desktop at home, and your balance, game history and open bets carry over. The sections below walk through each of these paths in the question-and-answer format players in Dhaka and Chittagong ask us every day.
- bKash
- Nagad
- Rocket
- Bank Transfer